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Pablo Francisco Cabrera Barona, Thomas Blaschke y Stefan Kienberger
(published in
2023-01-10
by sandra rochina
)
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Cabrera Barona, Pablo Francisco, Thomas Blaschke y Stefan Kienberger. 2017. Explaining Accessibility and Satisfaction Related to Healthcare: A Mixed-Methods Approach. Social Indicators Research, 6(2) https://doi.org/10.1186/s12942-015-0004-x
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Accessibility and satisfaction related to healthcare services are conceived as multidimensional concepts. These concepts can be studied using objective and subjective measures. In this study, we created two indices: a composite healthcare accessibility index (CHCA) and a composite healthcare satisfaction index (CHCS). To calculate the CHCA index we used three indicators based on three components of multidimensional healthcare accessibility: availability, acceptability and accessibility. In the indicator based on the component of accessibility, we included an innovative perceived time-decay parameter. The three indicators of the CHCA index were weighted through the application of a principal components analysis. To calculate the CHCS index, we used three indicators: the waiting time after the patient arrives at the healthcare service, the quality of the healthcare, and the healthcare service supply.
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